The tool can't reach the data
Copilots, agents and RAG pipelines are only as smart as the sources they're allowed to query. When data sits behind legacy systems, undocumented APIs or warehouses locked down for good reason, the AI guesses. It then presents those guesses with total confidence, which is arguably worse than being silent.
What we fix: data contracts, retrieval layers, semantic models, and the access patterns that let AI read from a trusted source instead of scraping whatever it can reach.