A key factor to the success of any project, is how you translate your business ideas and requirements to ensure they will fit with your processes and potential limitations that may exist in your chosen technical solution. Something that sounds simple and straight forward but often overlooked or approached in a way that does not adequately consider the impact of decisions.
Our experience has taught us that your business will have specific needs that will determine how you capture information which will influence the alignment of systems, products and services. This will in turn dictate how you may need to adapt or re-engineer your business processes and how you may then collect, store, translate and present information back to your business.
Having the right team with the right expertise upfront will help you make key decisions on how you capture information through varying channels. How you then integrate those channels, how you apply or change your business processes, and where necessary, how you adapt your technical solution to ensure you can collect, manage and access this information in real time to better manage your business and make key decisions when required.
Our team will deliver the SME’s knowledge to support your business architecture strategy, so as to ensure your business needs are clearly understood. We will then apply through a process of analysis, design thinking and thought leadership to influence the re-engineering of your business systems and processes to ensure the proposed design and configuration of your application functionality also aligns to your business rules, whilst ensuring the technical capability or limitations of your new software are equally considered.
By understating the way you operate plus your overall transformational and change strategies, we can accommodate a bespoke approach to cater for all your business needs, and ensure the end solution and the way you achieve it meets your objectives.
Business Architecture is a blueprint that provides a common understanding of the organisation. It is used to align strategic objectives and tactical demands, and helps to shape and align change programs solving design issues and operational challenges. Key componentsof business architecture includes customers of a business, its people, its processes, the locations where it operates, the data and information it uses and generates, its applications and technologies. As part of a change program it helps by creating the operating principles and design guidelines to ensure consistency throughout the transformation journey.
Building upon Business Architecture, Business Process Design and Re-engineering is a complex process that requires a deep dive analysis of core organizational and operational processes in order to improve quality of products, output of services, and performance of systems which often results in optimization of operational costs.
When implementing new systems, the primary goal is to analyse workflows to discover processes that aren’t efficient and then optimize those processes to eliminate tasks that do not offer any value. Any change in business processes must align to your overarching business architecture strategy and the proposed technology solution. Looking at process improvement in isolation can be problematic and it is important that the correct lenses are placed on the broader impacts.
The most important requirement of any business process change requires strong stakeholder support from senior executives and the buy in from operational leaders. Before moving forward you need to understand your current performance levels, where benefits may be gained and how you will measure these benefits via agreed KPI’s. The journey to map the current processes end to end can be complex and time consuming as a business needs to understand the formal and informal workflows and how the change in a system may impact the organisation and the people. Without the support of key staff and stakeholders, the outcome will never be what was hoped, as knowledge is required not only in the business itself but an understanding of the technology being delivered, the opportunities it offers for improvement and limitations that may exist.