A key factor to the success of any project is how you translate business ideas and requirements to fit with your processes. All of this while considering the potential limitations that may exist in your chosen technical solution. While it might sound simple, this process is often overlooked or approached in a way that does not adequately consider the impact of decisions.
Our experience has taught us that your business will have specific needs that determine how the information origination will influence the alignment of systems, products, and services. This will, in turn, dictate how you may need to adapt or re-engineer your business processes. It has an impact on how you may collect, store, translate and present information back to your business.
Having the right team and expertise will help you make key decisions on how you capture information through varying channels. Not only, how you then integrate those channels, change your business processes, and, where necessary, how you adapt any technical solutions. It is key to ensure you can collect, manage and access the information origination in real-time to better manage your business and make decisions.
Our team will deliver the SME’s knowledge to support your business architecture strategy to ensure your business needs are clearly understood. We will then apply a process of analysis, design thinking, and thought leadership. These steps will influence the re-engineering of your business systems and processes to ensure the proposed design of your application functionality aligns with your business rules. It is very important to ensure the technical capability or limitations of your new software are considered at all times.
By understating the way you operate and your overall transformational and change strategies, we can accommodate a bespoke approach to cater to all your business needs, and ensure the end solution meets your objectives.
Business Architecture is a blueprint that provides a common understanding of the organisation. It is used to align strategic objectives and tactical demands and helps to shape change programs while solving design issues and operational challenges. Key componentsof business architecture include business customers and people, its processes, locations, data and information origination, as well as applications and technologies. As part of a change program, it helps by creating operating principles and design guidelines. The goal is to ensuring consistency throughout the transformation journey.
Building upon Business Architecture, Business Process Design and re-engineering is a complex process. A deep-dive analysis of core organizational and operational processes is required in order to improve product quality, service output, and systems performance. Any variable often results in optimization of operational costs.
When implementing new systems, the primary goal is to analyse workflows to find inefficient processes and eliminate tasks that don’t offer any value. Any change in business processes must align with your overarching business architecture strategy and the proposed technology solution. Looking at process improvement in isolation can be problematic and it is important that the correct lenses are placed on the broader impacts.
The most important requirement of any process change requires a strong stakeholder support from senior executives and the buy-in from operational leaders. Before moving forward, you need to understand current performance levels, where benefits may be gained and how you will measure them via agreed KPI’s. The journey to map the current processes end to end can be complex and time-consuming. A business needs to understand the formal and informal workflows and how systems changes may impact both organisation and people. Without the support of key staff and stakeholders, the outcome will never be what was hoped for. It is required knowledge of the business itself, as well as an understanding of the technology being delivered, the opportunities for improvement it offers, and any limitations that may exist.